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Lynnette

Getting A Drivers License In Tennessee... Williamson County

The following summarizes my experience the other day when I went to the Williamson County driver license branch to renew my Tennessee driver's license.

You've probably heard the horror stories. I've always wondered if they're true...

...how time-wastingly awful the entire experience is
...the lines
...the moody state employees who aren't happy in their jobs
...the cramped quarters where you sit & wait forever
...and so on

Those are some of the stereotypes I've heard through the years. So I thought I'd share my experience of what it's REALLY like to get a drivers license here in Tennessee. Perhaps some will find this information helpful (or at least comical).

How To Renew Your Drivers License

Jim was one of the lucky ones... His driver's license expired in March and he was allowed to just send in the renewal fee, upon which they mailed him his new license (same picture, new expiration date).

I was less fortunate... in a sense. Because of a new law that went into effect on July 1st, I had to physically visit the driver license branch, and present my birth certificate (or Social Security card) AND my old license.

If you didn't bring the notice they sent you in the mail, then you also had to fill out another application. Of course, I had mine... AND my voter's card, AND a copy of my last Electric bill (just in case I needed to prove residency or something -- I wasn't taking any chances).

What I DIDN'T have on me was my checkbook!

Checks? Who carries checks these days??? I'm thinking: "I don't even know where our checkbook IS!" I'm kindly told: "Sorry, only cash or checks." (The odds of me having cash at any given time are even less than the odds of me knowing where our checkbook is!)


Okay, But How Did Your Picture Turn Out?

2000_dl_photo.gif For years, I've secretly wished that I could change the photo on my OLD driver's license. I'm not the only one who wants to look good on their driver's license photo, am I? I mean, you at least want to look respectable enough for the "ID of all ID's" -- the one you're forced to carry around for the next FIVE years -- right?

By the looks of the other ladies in the driver's license branch on this day, I'm guessing I'm not alone. The dudes all seemed comfortable with their "as is" appearance (like having walked in straight from the construction site, or sweaty with kids in tow on a dad's day out).

On the other hand, the girls:
...freshly pressed colorful shirts
...big BIG hair
...at least one visit to the restroom each to check on their "look"
...hands that kept stroking their locks hoping for a more "natural, windblown look" when it came time for the actual photograph
...you get the idea.

But I guess I was right there with 'em because I stressed a bit that morning over the all-too-few possibilities of things you can do with an overgrown hairdo that hasn't been trimmed in over a year, is fried on the ends (from far too many Jeep rides and using far too little conditioner), and still shows traces of a year-old perm...

Any hopes I had for a "do" that would last were dashed when I...

...braved the high winds and rain showers upon entering the Drivers License Branch (the first time)
...raced back to the house to try & locate our checkbook
...arrived at the license branch for the 2ND time, having barely beaten the lunch-hour rush-hour

All this, and I still managed to get there (the 2nd time) by 10:30 a.m.!


What's The Process Like?

There wasn't much of a line. One person was taking the complete driver's test, and another was being given his results. Most were NEW Williamson County residents who were getting their first license in Tennessee. They each had to take the eye test. (I didn't.)

When you walk in, you're printed out a number that's prefaced by an A (renewal), B (new license) or C (drivers test -- I think). Then you sit and wait. My wait was under 10 minutes. When a worker is ready for the next person, they hit a button, and a digital voice comes over the speaker asking the person with that number to step to the counter.

You give them your old license, show your birth certificate, and hand over $19.50, then they send you to the "blue wall" to have your picture taken.

Girls, there's no mirror there, but if you look REAL close, you can use the reflection from the lens of the camera to prepare for your big moment. Only if your eyes are closed will they take a second photo.

Lynnette's 2005 drivers license. So, in the end, my photo barely looks like me (...especially since the "real" me is usually wearing a ponytail). Like the ladies before me, my photo reveals the "big", freshly tousled hair, and I just noticed I was wearing a freshly pressed bright colored shirt too. (My biggest moment of joy came when I realized how well it complimented the funky shade of blue they used for the background.)

The good news?... At least the Listerine Pre-Brush Whitening Rinse appears to be working!


Unique Experiences At The Williamson County Drivers License Branch

I was in line with Dave Ramsey. After he left the building, one worker said to another: "You know who that was, right?" The other wasn't impressed. He said "I just treat them all the same..." Then he told me of his run-ins with the likes of Lily Tomlin, Diana Ross (or was it Donna Summer?... maybe even Dionne Warwick -- I get all those "D's" from the 80s confused!).

I said, "HERE?!" To which he quickly replied, "No, when I worked at Kinkos for years." (Personally, I'd have thought one would have better chances of seeing such people at the driver's license branch than at the Kinkos, but he knew it to be true... so I'll take his word for it.) Then he added that he had also processed the driver's licenses of the Judds.

...guess I'll have to add "county offices" to my list of PLACES TO SPOT CELEBRITIES IN & AROUND NASHVILLE!

So, I am happy to report that my experience with renewing a drivers license in Tennessee, specifically in Williamson County, was quite pleasant on all counts.

I would strongly recommend visiting this branch if you live in Williamson County. Oh wait, you have no choice... there's ONLY one branch in Williamson County!


About The Williamson County Drivers License Branch

The Williamson County Drivers License Branch in Franklin, Tennessee. While there are four drivers license branches in Davidson County alone, there's only ONE in Williamson County. Which must explain why there's ALWAYS a long line of people that winds down the sidewalk and into the parking lot each morning on my way to work! Luckily they're open early (7:00am), and kind of late (5:30pm), but from the looks of things, most try to take advantage of the early morning time slot, so I'd recommend NOT going at that time.

I was there at 10:30am on a Friday, and one of the workers even commented how that was a good time to come, adding that normally this place is crazy busy from open to close. If I were going again, I'd pick 10:30-11:00am or 2:00-3:00pm. Oh, and don't try going on a Monday... they're closed on Mondays!

Actually, I want to compliment ALL of the individuals who were working at this particular driver license branch -- from the lady who greeted me and printed out my #A21 (which probably means that 20 other people had gotten renewals up til my arrival at 10:30 a.m.), to the one who processed my renewal (Essam), and the one who had a firm command of the Spanish language and was called on to assist a number of people (Mike). Props to you all for helping to make this process an enjoyable one.

I'm confident of one thing: if the same people are there on the day you go, you're SURE to have a good experience too!

All Tennessee Driver License Branches
Everything you need to know about driving in Tennessee ...from the Tennessee Department of Motor Vehicles (DMV)


What I Learned Today:

Do some states call it a "driver's license"? I'm wondering if that's just something I picked up in Indiana, Texas, Ohio, or Florida... Because it just doesn't seem right to call it my "driver license" or to say I'm going to the "driver license branch" -- despite the fact that's what the state of Tennessee calls it. Hmmmmm....


UPDATE 12.06.06:
Finally!... The brand new Williamson County Driver License Branch opened up yesterday It's located at 4248 South Carothers Road in Franklin, TN. From the article in the Tennessean: "The station is expected to continue serving 3,000 customers a month. While there are more places to park, wait and take written exams, the number of examiners hasn't changed. There are seven examiners slated to work at the new station."

Here's a map:

map-to-williamson-county-drivers-license.jpg




5 Comments

Michele -
You need to take a certified copy of your marriage certificate according to the TN Dept of Safety:
http://www.tennessee.gov/safety/driverlicense/dldocuments.htm

I believe your old Social Security card will suffice.

More answers to Tennessee drivers license questions here:
http://state.tn.us/safety/dlmain.htm

Michele Ashton

I have recently married and had a name change. Do I need my new Social Security Card to get my new drivers' license? If not, what do I need to bring besides marriage certificate?

Thank you.

Steven Heicher

As a transplant from Michigan, I must say that my time taking care of my license, my tags, etc. took far longer than it ever would've in Michigan.

Up there, everything is handled at the Secretary of State (with tons of branches all over). They take care of everything there (license, tags, etc.). You can go to any branch in the state of Michigan and they will process you. The last time I had to do everything at the state, it took me only 30 minutes. That includes having to take a written exam, eye exam, paperwork, paying fees, etc. Plus, they are open 5 days a week, with extended hours on Saturday. Now, they are expanding with "Super Centers" with even further extended hours (even Saturday hours!), instant titles, and automated renewal kiosks for your tags.

My experience was this (if you can't do Fridays)...

8:00am: Arrive at Murfreesboro TDoS office
9:00am: Finally get a number
10:00am: Get my vision tested, process app
10:30am: Get photo taken
10:45am: Get license
11:15am: Go to MARTA and get emissions tested (nearby). Pay them the 10 spot.
11:20am: Pass emissions
11:35am: Go to County Clerk
12:10pm: Get to someone, present emissions cert, previous title, ID, registration, or whatever else they required
12:25pm: Walk out with new tags in hand, decide I am tired but hungry, but glad I took the day off of work.

Well, they got way behind schedule, but the *NEW* Tennessee License Branch is almost ready to open!

--> Here are the details.

rizzo

In California they call it the D.M.V.. Department of motor vehicles. All the rumors and horror stories you described above are true from my experience. No joke. At the D.M.V. you took care of car registrations and drivers license. In Florida they call it "tags" or "tag place" It’s usually in the county tax collectors office. Though I’ve seen it in a building of itself too. I've even seen a county sign in Florida describe it a "tag building"

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